Service Call Centre • Provide a one-stop shop and service outlet of ITO  services for the University community • Multiple contact channels over telephone hotline,  email, Telepresence, and manned help desk

Source URL: ito.hkbu.edu.hk

• Software
• Microsoft Lync
• Help desk
• Instant messaging
• Multicast
• Microsoft Lync Server
• Videotelephony
• Computing
• Internet

JUNE[removed]News from the Managers desk Thank you Nikki On the 16th May 2014 Nikki Hartmann left the position of Manager of Elm Place and the Royal Commission Support Service to take up the position of Manager of Post Ado

Source URL: www.rasa.org.au

• Emotion
• Panic disorder
• Panic attack
• Anxiety disorders
• Abnormal psychology
• Psychiatry

Sub-structure definition form (v6) UTS: Service desk request number: 1. Sub-structure (study package) full title ..................................................................................................... 2. Is

Source URL: www.iml.uts.edu.au

Subject requisites form (v1) UTS: Service desk request number: 1. Subject full title .......................................................................................................................................

Source URL: www.iml.uts.edu.au

Service Desk Tool Hints & Tips for Analysts – November 2013 Simultaneous update alert A user will be alerted if the record they are about to update has been modified by someone else

Source URL: intranet.secure.griffith.edu.au

• Software
• Google Chrome
• Portable software

MEDIA UPDATE From the Media desk... …Shining the light on everyday heroes Paramedics and call takers across the state starred in newspapers, on TV and over the radio last month, alongside patients, new babies and brav

Source URL: www.ambulance.nsw.gov.au

• Help
• 000 Emergency
• Australia
• Health
• Medicine
• Paramedic
• Ambulance Service of New South Wales

Service Desk Tool Service Desk Tool now has a mobile interface for end users. Griffith University End Users can now use the Service Desk Tool’s mobile interface to view their records. By default the following devices

Source URL: intranet.secure.griffith.edu.au

• Smartphones
• Android software
• IPhone
• ITunes
• Android
• Opera Mini
• CloudMe
• Software widget
• Software
• Computing
• Cloud clients

Service Desk Tool Hints and Tips – August 2011 Requestor Communications and Internal Notes Use Requestor communications to communicate with the client, Internal notes to communicate with other analysts and Stakeholder

Source URL: intranet.secure.griffith.edu.au

Subject definition form (v9) UTS: Service desk request number: 1. Subject full title .......................................................................................................................................

Source URL: www.iml.uts.edu.au

• Q Continuum
• Postgraduate education
• Grade
• Q
• Education
• Academia
• Knowledge

Position Description TITLE: Member Support Officer REPORTS TO:

Source URL: www.cootacom.com.au

• Customer experience management
• Skill
• Service
• Marketing
• Help desk
• Business